Terms of service

Overview

This website is operated by LUMAVO. The terms "we", "us" and "our" refer to LUMAVO. By visiting our site or purchasing from us, you agree to these Terms of Service.

Products and information

We describe products and display images using information provided by our suppliers. Colours may vary by screen, and manufacturers may make minor packaging changes. If an item you ordered becomes unavailable, we will contact you and offer a full refund.

Prices and payment

Prices are shown in Pakistani Rupees (PKR) and may change without notice. Payment is taken when you place your order, using the methods shown at checkout. We may refuse or cancel any order, for example in cases of pricing errors or suspected fraud, in which case any payment will be refunded.

Shipping and delivery

Orders are fulfilled by third-party suppliers and shipped directly to you. Delivery estimates are not guaranteed. See our Shipping Policy.

Returns and refunds

Returns and refunds are handled under our Refund Policy.

Use of the site

You may not use this site for any unlawful purpose or interfere with its operation. Content on this site belongs to LUMAVO or its licensors.

Limitation of liability

To the extent permitted by law, LUMAVO is not liable for indirect or consequential losses arising from use of the site or products purchased. Nothing in these terms limits your rights under applicable consumer protection law.